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Infinity Solar USA

Solar energy company · Portland, OR

What the listing shows you

4.5★

587 Google reviews

What it doesn’t

11%

rated 1–2★

typical in Portland, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 588 reviews

Rated 1–2★
11%
typical in Portland, 3%
Posted an update
7 days ago
the company posting to its own Google profile
Replies to reviewers
100%
of the 450 reviews we hold

Its one and two star share is 8 points above the typical installer in Portland. Across Oregon, 25 of the 106 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 450 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Oregon ranking

No. 22 of the 35 rankable records in Oregon →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Portland, on one axis

0% rated 1–2★15%

Each mark is one company we hold in Portland whose Google breakdown has been read, placed by its share of one and two star reviews. Infinity Solar USA is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026 · the company replied

    Tried to solicit at my house when I clearly have a no soliciting sign by the doorbell. Please hire sales people who can read.
  • 1★ · around July 2026 · the company replied

    Stay away from this company!!! 3 neighboring houses, we all used their service and have had nothing but issues! 8 months and still not finalized! It will be your responsibility to follow up daily if you want any step of the process done. Total disconnect with the employees too!! Horrible experience we’ve all had!!! Stay away and find someone better Year 3 Update: We were promised that they will monitor performance and come fix whats broken right away under warranty. Recently our electric bill has been going up significantly but same amount of power usage. Little did i know, 4 panels were down
  • 2★ · around July 2026 · the company replied

    Before you sign up! We had a salesperson come out to chat with us about solar. We already wanted solar, so the buy-in was already there. There were a couple of oddities in the pitch and a big sense of urgency that we needed to sign that night. The price seemed reasonable and solar just makes sense, so none of that was the issue. The salesperson alluded that we needed to sign up immediately because so many folks were signing up that we may not even get approved by PGE due to capacity constraints. We were also told that we were 65th in line. I called PGE to verify this information, and that was
  • 3★ · around June 2026 · the company replied

    If you go solar, I do not recommend this company. The salesperson did not provide me accurate or complete information, even when I asked direct questions, leaving me to find out too late that my costs were not accurate. My installation was delayed for many months and the communication was severely lacking. I lodged my complaints with the company and the manager responded and apologized but basically said they had so many customers that they were falling behind. I then reached out a year after my installation to ask about a benefit my salesperson told me about to be used in the first year. When
  • 5★ · around August 2026

    Thanks guys for your help, made the process and updates as smooth as possible regarding my solar panels👍 …
  • 5★ · around August 2026 · the company replied

    All members have been professional and efficient. We are pleased with the installation!
  • 5★ · around August 2026 · the company replied

    Great experience. Team respectful and kind. Work hard.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • inspection 32
  • respectful crew 19
  • timeliness 18
  • quick installation 17
  • permitting process 17
  • installation team 15
  • timely installation 14
  • financing process 12
  • panel installation 7
  • electric bill reduction 6

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “your property value. Do you offer financing options for solar installation? Yes, Infinity…”
  • Insured

    “Infinity Solar USA, we are certified, insured, and trained in the latest solar…”
  • Licensed

    “by advanced technology and a team of licensed professionals. We understand that…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on GuildQuality and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on TikTok, YouTube, Facebook, LinkedIn and Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Portland

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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