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Kasselman Solar

Solar energy system service · Poughkeepsie, NY

What the listing shows you

4.5★

27 Google reviews

What it doesn’t

7%

rated 1–2★

typical in the Albany area, 6%

Newest review held

Nov 2025

newest held review 9 months old

Google's rating breakdown · all 27 reviews

Rated 1–2★
7%
typical in the Albany area, 6%
Posted an update
4 years ago
the company posting to its own Google profile
Replies to reviewers
74%
of the 27 reviews we hold

Its one and two star share is 1 point above the typical installer in the Albany area. Across New York, 82 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 27 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Albany area, on one axis

0% rated 1–2★45%

Each mark is one company we hold in the Albany area whose Google breakdown has been read, placed by its share of one and two star reviews. Kasselman Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2025

    Kasselman told me I’d receive an interest rate of 3.5% based on location and setting up ACH and that was so untrue, my rate stood at 6.99% despite them telling me it would automatically go to the 3.5%. Was so mislead and now it’s costing me over $9,000 in interest over the term of the loan. Company communication is very poor and they didn’t even try to help me out, they pretty much said “oh well”. All that being said the work was well done and I’m happy with the solar system, the interest rate and poor communication gets them a 1 star.
  • 3★ · around November 2025

    While the design and install was flawless. They have poor follow up communication on system issues. Placed numerous calls, spoke with a person (took message) and their now automated system seems to imply they are not able to handle or have too many product issues to attend address. Beware if you need any warrantee service.
  • 4★ · around August 2023 · the company replied

    Installation was excellent. Communication during the installation process was spotty. We initially had an excellent, detail-oriented project manager who went on family leave and then suddenly left the company. The replacement person was difficult to reach and multiple emails bounced. After some effort I reached the support department and got the help I needed. Overall I’m happy with the engagement.
  • 5★ · around August 2022

    I went to three different providers before choosing and commiting to KS. Kasselman Solar (most specifically David Kowalsky) took his time to go over design, pros and cons, advantages, tax incentives, etc.. They take the installation from end to end. Including permit and utility company integration. So in other words, you put the roof and they take care of the rest for you. Speaking of roof, did I mention my Roof wasn't new and in it's last licks and they also took care of that too. Definitely pleased with their service and I am already looking at credits with my Electricity Bill. What's not to
  • 5★ · around August 2022

    Kasselman Solar was top notch from start to finish. David Kowalsky, my Pv Design Engineer was a pleasure to work with. He was on top of everything. The quality of the product and the installation is 10 out of 10. My system is 8.3 kw and has cut my utility bill in half.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • installation crew 4
  • pricing 3
  • project management 3
  • tax credits 2
  • permit handling 2
  • quick response 2
  • fast installation 2
  • discreet installation 2
  • utility bill surplus 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “responded within the week. The warranty team was polite, professional, and…”

Elsewhere

  • It is also reviewed on HomeAdvisor. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, Pinterest, LinkedIn, Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
7:30 AM to 7 PM
Tuesday
7:30 AM to 7 PM
Wednesday
7:30 AM to 7 PM
Thursday
7:30 AM to 7 PM
Friday
7:30 AM to 7 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Albany

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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