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Solar Installer GuildUnited States · independent

Ken’s Solar & Pool Service

Solar hot water system supplier · San Jose, CA

What the listing shows you

4.7★

13 Google reviews

What it doesn’t

8%

rated 1–2★

typical in the Campbell area, 14%

Newest review held

Jul 2026

newest held review last month

Google's rating breakdown · all 13 reviews

Rated 1–2★
8%
typical in the Campbell area, 14%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 13 reviews we hold

Its one and two star share is 6 points below the typical installer in the Campbell area. Across California, 481 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 13 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Campbell area, on one axis

0% rated 1–2★80%

Each mark is one company we hold in the Campbell area whose Google breakdown has been read, placed by its share of one and two star reviews. Ken’s Solar & Pool Service is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around June 2026

    This is by far the worst experience I have had with a contractor. Tried calling multiple times and finally had to send an inquiry through yelp to get a response. Finally when I was able to connect with Ken and set up an appointment, I explained that while I could not meet him during the week due to work, my wife would be able to meet him and answer / ask questions during the week. His response was that the man has to be present and that inevitably questions will come up and that it's not worth his time to come out and provide an estimate if only my wife was there to meet him. I have never expe

  • 5★ · around July 2026

    I just had a full solar system installed by Ken's Solar. They did an amazing job! I picked them because when I called, Ken Jr. answered the phone and he was detailed in explaining every aspect of the product he uses and looked at my house on google maps and explained what is wrong with my system currently and how he would correct it. My other panels went bad and were under warranty for 7 years but the company went bankrupt and so did my warranty. Ken's product has a 12 year warranty! Any time I call a contractor, I expect to go to voice mail and maybe get a call by someone who knows nothing an

  • 5★ · around June 2026

    Ken placed a solar pool heating system on our roof last seek and the results have been amazing. It provides ample heated water and we couldn't be more pleased.

  • 5★ · around April 2026

    They provided professional service for both installation and maintenance. Kenny came recently to fix the solar sensor issue. He quickly identified the issue and addressed it.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 5
  • bid 2
  • leaking 2
  • customer care 2
  • contractor 2
  • communication 2
  • promptness 2
  • response time 2
  • solar pool panels 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “Solar Energy and Pool Business for over 30 years. Feel free to call to discuss…”

Its website also mentions family owned, established, bonded, insured, licensed and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
7 to 9 AM
Tuesday
7 to 9 AM
Wednesday
7 to 9 AM
Thursday
7 to 9 AM
Friday
7 to 9 AM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Campbell

1–2★3★4★5★gauge 0–20%typical here, 14%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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