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Solar Installer GuildUnited States · independent

NOCO Residential: HVAC, Fuels, and Energy

Solar energy company · Tonawanda, NY

What the listing shows you

4.8★

525 Google reviews

What it doesn’t

4%

rated 1–2★

typical in the Buffalo area, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 528 reviews

Rated 1–2★
4%
typical in the Buffalo area, 3%
Posted an update
11 days ago
the company posting to its own Google profile
Replies to reviewers
94%
of the 528 reviews we hold

Its one and two star share is 1 point above the typical installer in the Buffalo area. Across New York, 106 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 528 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the New York ranking

No. 12 of the 82 rankable records in New York →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Buffalo area, on one axis

0% rated 1–2★10%

Each mark is one company we hold in the Buffalo area whose Google breakdown has been read, placed by its share of one and two star reviews. NOCO Residential: HVAC, Fuels, and Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around August 2026

    I have used NOCO for two home projects. In 2025, they installed my EV Charger and in 2026 they did an AC "Tune Up". During the EV Charger install, they tried to use the wrong gauge of wire for the job to save costs, then argued with me about the safety for a week. They eventually came back and ripped out all of the wire and replaced it, but left a tremendous mess. I am fortunate to have spotted the discrepancy on the wire vs the estimate/job requirements. I am still cleaning up the sawdust mess they made drilling into the basement ceiling supports. In 2026, I took advantage of the end of seaso

  • 1★ · around May 2026 · the company replied

    We have had nothing BUT PROBLEMS with this company! The teaser gas rate the first year was raised almost $2.00 per gallon the following years. We have three tanks. They didnt fill our connected duel tanks on last fill. Whe received a heap grant they are refusing to apply to the current balance on the account. They will only apply it to balances going forward.

  • 2★ · around May 2026 · the company replied

    Up until recently would have given this company high marks however after being a customer for several years it very much appears I was due for an attempted raking but this may have to do with as I was told they have anew service manager who possibly feels the need to ramp up sales using scare tactics and improperly diagnosed equipment problems. Not sure if technicians are on commission but that would make sense given my recent experience. Having paid for the “ comfort plan” for past several years a service which includes annual cleaning as well as preferred service and pricing recently had my

  • 3★ · around May 2026 · the company replied

    We are very disappointed with the way we were treated by Christina. She was extremely rude and disrespectful toward us throughout the process. We were also told that someone in management would be contacting us regarding the situation, but we never received a call back. Instead, Jake reached out and apologized on her behalf. It is concerning that a grown professional could not take accountability for the way she treated a customer. That being said, Jake was very kind, professional, and helpful, and the installation team that completed the installation did an amazing job. We truly appreciate th

  • 5★ · around August 2026 · the company replied

    I just filled out the application for Saving on home energy

  • 5★ · around August 2026 · the company replied

    They have taken such good care of us over the years with friendly service and fast refills! Just had in home service for a leak and Vincent and Zander did a wonderful job!! I am thankful!!

  • 5★ · around August 2026 · the company replied

    John, the technician was thorough and professional.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 148
  • knowledgeable technician 57
  • polite staff 29
  • clear explanations 15
  • informative staff 12
  • thorough staff 12
  • generator repair 5
  • experienced staff 4
  • home energy assessment 3
  • hot water tank installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “Family owned and community focused since 1933, NOCO delivers reliable, sustainable…”

Its website also mentions 24/7 availability and family owned, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under electrical.
  • It posts on LinkedIn, YouTube, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Buffalo

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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