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Solar Installer GuildUnited States · independent

Option One Solar

Solar energy company · Palm Springs, CA

What the listing shows you

4.3★

6 Google reviews

What it doesn’t

17%

rated 1–2★

typical in Palm Springs, 0%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 6 reviews

Rated 1–2★
17%
typical in Palm Springs, 0%
Posted an update
5 years ago
the company posting to its own Google profile
Replies to reviewers
100%
of the 6 reviews we hold

Its one and two star share is 17 points above the typical installer in Palm Springs. Across California, 288 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 6 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Palm Springs, on one axis

0% rated 1–2★20%

Each mark is one company we hold in Palm Springs whose Google breakdown has been read, placed by its share of one and two star reviews. Option One Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 5★ · around August 2024 · the company replied

    Great company, great service. I had an issue and they sent Jorge R. to come out and trouble shoot. He clearly communicated on timing, repair, & gave solid advice on cleaning panels. Solar power is a good chunk of $$ and Option1 Solar is a great value! They stand behind product and installation.

  • 5★ · around August 2021 · the company replied

    We are so happy we decided to go with Option One Solar. Gregg, the Palm Springs Regional Manager is so professional, knowledgeable and friendly. He patiently explained all our options and fortunately for us, corrected some misinformation (tax credits) provided to us by other companies. We did receive other bids but when comparing apples to apples (panel options, warranties, service, etc) we realized that Option One Solar was the way to go. This is a family run, honest and ethical business who cares about it's customers and it's reputation, we highly recommend them!

  • 5★ · around August 2021 · the company replied

    Living in the desert, you'll be guaranteed to have high energy bills because our AC's are on 24/7. It came to the point where the rates were just too high that I had to do something about it. I was always skeptical about solar due to all stigma associated with it. However, I decided to do my due diligence and began to talk to multiple companies in order to get educated as well as see if I could reduce my bills in process. So I started contacting several companies in the desert, some good and some not so good. Many of the quotes that I received were just too expensive. Until I saw one of my nei

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 3
  • skeptical 3
  • education 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “See how much you could save over 25 years with Solar + Battery. City or ZIP…”

Its website also mentions financing, warranty, free estimate, established, licensed and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on ConsumerAffairs and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on LinkedIn, TikTok, Instagram, YouTube, Facebook and X. A page that stopped posting years ago tells you something a listing will not.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Palm Springs

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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