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Solar Installer GuildUnited States · independent

Prime SLR

Solar energy company · Richardson, TX

What the listing shows you

3.6★

55 Google reviews

What it doesn’t

33%

rated 1–2★

typical in Texas, 2%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 55 reviews

Rated 1–2★
33%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 54 reviews we hold

Its one and two star share is 31 points above the typical installer in Texas. Across Texas, 80 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 54 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. Prime SLR is in the highlighted group.

What reviewers said

  • 1★ · around July 2026

    I hired Prime Solar Inc. (principal Mustafa Joulani, also known as Mohammad Jolani) under a Photovoltaic Installation Agreement dated August 21, 2023 for a 13.12 kW system. The contract was defective. It omitted multiple mandatory Texas residential construction disclosures and notices, including the “Know Your Rights” warning, the three-day right-to-cancel notice and Notice of Cancellation form, Residential Construction Liability Act notices, the required list of subcontractors and material suppliers, the Residential Disclosure Statement, and required DTPA notices. The contract is therefore de

  • 1★ · around December 2025

    Prime SLR is one of the most deceitful and predatory companies I’ve ever seen. They straight-up LIED to this family — promised to pay off their first solar contract, acted like they were “here to help,” and then turned around and slammed them with a brand-new contract behind their backs. Because of their scam tactics, this family ended up with a lien on their home and is now facing foreclosure. Who does that to people? It’s disgusting. Prime SLR preys on families who trust them, and they don’t care whose life they ruin as long as they get a sale. If this is how they do business, they should be

  • 1★ · around August 2025

    Horrible communication, signed a contract with them back in November 2024 for a 10kw system with a backup battery. After multiple excuses I was finally able to get my system installed in January. I was told the backup batteries were in back order and wouldn’t be able to get them in until April. Here we are at the end of July 2025 and the company doesn’t respond back to me. The owner Mustafa has just now ignored all my calls, texts and emails. His last commutation last month stated they received the batteries and only needed to schedule the install and yet still no communication or install done

  • 3★ · around August 2024

    Update: They have been attentive and helpful with my system after getting it operating correctly. I had an outage that they promptly scheduled maintenance without me notifying them. I’ll continue to update as time goes on. Original Review: They installed my unit in April. They shut it off in May, and it still isn’t running as of October. Apparently my house was not up to code for the power company even though I have had power there for years. They did not communicate why the panels were down. It took me many weeks of calling to be told why. At that point to was summer and 115° and I was unable

  • 5★ · around August 2025

    Abdullah came out today in the cold and wind and repaired a string of panels that was not working. Very professional and efficient

  • 5★ · around August 2025

    They do there best to make sure your satisfied

  • 5★ · around August 2025

    Steve is amazing sales person and he is taking care of my parents and I recommend this company to everyone

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 16
  • contract 6
  • panel installation 5
  • quick installation 4
  • answering questions 3
  • easy process 3
  • installers 3
  • system performance 2
  • solar system 2
  • courteous staff 2
  • electric bill savings 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It posts on X, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 AM
Friday
8 AM to 5 AM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Texas

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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