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Renewable Energy Group

Solar energy company · Charlotte, NC

What the listing shows you

4.5★

59 Google reviews

What it doesn’t

14%

rated 1–2★

typical in Charlotte, 7%

Newest review held

Mar 2026

newest held review 5 months old

Google's rating breakdown · all 59 reviews

Rated 1–2★
14%
typical in Charlotte, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
3%
of the 59 reviews we hold

Its one and two star share is 7 points above the typical installer in Charlotte. Across North Carolina, 37 of the 130 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 59 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Charlotte, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Charlotte whose Google breakdown has been read, placed by its share of one and two star reviews. Renewable Energy Group is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around March 2026

    The service was delayed multiple times. It made the whole process frustrating and difficult to plan around.
  • 1★ · around March 2026

    I expected a more professional experience. Communication was slow and it took several follow-ups just to get basic updates.
  • 1★ · around January 2026

    I do not recommend using this company for solar installation. I got my panels installed in July and they are still not functioning. First, they ran all the conduit on the outside of my house and my HOA had a fit. It took over a month to get them to correct that. Then they scheduled the inspection without the necessary paperwork in place. The inspection was finally passed and Duke says my panel are ready to operate (which means the company gets paid) but my panels are not working. They are so unresponsive when there is an issue (of which there have been many). I am now paying for panels that ar
  • 5★ · around August 2024

    Very happy I decided to install solar, which I've had for over a year now. Big decrease with my electric bill. The salesman was professional and still answers questions about the system when I text him. Recently had a solar panel not working as well as the others and Titan came out promptly and fixed the issue, along with followup calls and emails.
  • 5★ · around August 2023

    On May 24, 2023 Jeffrey ManHollan came to my door to give me a sales proposal for Solar panels. He was extremely personable and when I said I would have to think about it I did not get a hard-line sales pitch as is customary with most door-to-door sales people. Ultimately, I did decide to go with Solar and throughout the process Jeffrey was there to take care of any questions or information that I needed and Renewable Energy handled all paperwork, even with the HOA; all I needed to do was provide contact information and everything was taken care of. The installation was done in about 4 hours a
  • 5★ · around August 2023

    My experience was quick and Professional- I was skeptical at first! It was legit and made sense financially! I work with my HOA in my neighborhood and it was a quick process with our ARC team! I worked with Matthew Jones - Happy with my install and with the 25 year warranty Was a plus! Increase with home value - Duke keeps going up rates! Save yourself some money!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • salesmen 8
  • solar installation 6
  • answering questions 5
  • communication 3
  • saving money 2
  • informative rep 2
  • deal 2
  • electric bill decrease 2
  • easy to work with 2
  • professional experience 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty and 24/7 availability, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on YouTube, X, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    Closed
    Monday
    10 AM to 7 PM
    Tuesday
    10 AM to 7 PM
    Wednesday
    10 AM to 7 PM
    Thursday
    10 AM to 7 PM
    Friday
    10 AM to 7 PM
    Saturday
    10 AM to 7 PM

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    • Palmetto Solar4.2★ · 3,115
    • Solar Boy Energy4.4★ · 32
    • Renewable Energy Design Group4.8★ · 76
    • Renu Energy Solutions4.6★ · 607
    • Innovate Energy Group5.0★ · 1

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Charlotte

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Renewable Energy Group?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing