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Reno Solar

Solar energy company · Reno, NV

What the listing shows you

4.6★

123 Google reviews

What it doesn’t

11%

rated 1–2★

typical in Reno, 7%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 123 reviews

Rated 1–2★
11%
typical in Reno, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
46%
of the 123 reviews we hold

Its one and two star share is 4 points above the typical installer in Reno. Across Nevada, 22 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 123 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Nevada ranking

No. 20 of the 32 rankable records in Nevada →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Reno, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Reno whose Google breakdown has been read, placed by its share of one and two star reviews. Reno Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around June 2026

    This is sad, I been a customer for years and I live out of town most of the year. I came to Reno for a few Weeks! And need to get a hold of Reno Solar for them to look at a few things. None of their phones works. I have called and called and texted and sent messages and nothing works. Sad after all that money I have put into this company and I cant even get a hold of them!
  • 1★ · around April 2026

    NO customer service. Equipment fails randomly and they have no answer. Avoid them.
  • 2★ · around October 2025

    Reno Solar installed my system, that's an entirely different review. Now, three years later my system needs maintenance. I've called the phone number, sent them FB messages and sent emails. Someone actually responded to my FB message and a repair crew came out to my house only to find out that G3 contracted Reno Solar to do my install and only G3 can log in and update my system. The installer and project manager said they would try to contact G3 to get my system moved to Reno Solar. It's been almost a week and crickets. I don't even know what to do at this point. If I could take the panels dow
  • 3★ · around August 2024 · the company replied

    Reno Solar sold us on the solar panels. Their installation team was excellent, but follow up with having the electrical panel corrected has been terrible lack of communication.
  • 5★ · around February 2026 · the company replied

    I had my system installed in 2021. My initial contact was with Reno Solar, but the installation itself was completed by G3 Solar. My experiences with Reno Solar have always been positive — their customer service has been responsive and professional. G3, unfortunately, has been a completely different story. Like others have mentioned, they appear to no longer be in business. Since they were the original installers, any warranty-related repairs were supposed to be handled by them. On Christmas Eve, after heavy rain, I discovered a roof leak. I reached out to G3 but received no response. I then c
  • 5★ · around November 2025 · the company replied

    The salesman, Tom, the project manager, Bryan, the installation crew and electrician, Joe were all very informative and were ready to answer any and all questions. They are all very friendly people. The panels look great.
  • 5★ · around October 2025 · the company replied

    Reno Solar and Bryan in particular stuck with us and made things happen when it seemed the install would be a difficult and long one.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 14
  • installation team 10
  • new roof 9
  • informative staff 5
  • polite crew 4
  • energy cost savings 3
  • honest staff 3
  • passion for work 2
  • explained process 2
  • no upfront cost 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “optimized for your home. 3. 25-Year Warranty 25-Year Warranty on Equipment and…”
  • Years in business

    “your system will actually save you over 25+ years, on a built-for-Reno roof. Many…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on the Better Business Bureau, ConsumerAffairs and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Reno

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Reno is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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