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Inverters R Us

Solar energy equipment supplier · Reno, NV

What the listing shows you

4.3★

201 Google reviews

What it doesn’t

16%

rated 1–2★

typical in Reno, 7%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 204 reviews

Rated 1–2★
16%
typical in Reno, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
6%
of the 204 reviews we hold

Its one and two star share is 9 points above the typical installer in Reno. Across Nevada, 14 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 204 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Reno, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Reno whose Google breakdown has been read, placed by its share of one and two star reviews. Inverters R Us is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026

    Have placed 2 orders, one for some open box mppts, they called and left an unclear voicemail a week after I placed the order, then they shipped a month later. Placed another order July 31st for 2 used items, called 2 weeks later to ask and they said they would check and make sure it shipped, called again a few days later and they apologized and said they had no stock. Terrible ordering experience, I hope the used items work, but I'm done ordering from this place, they can't even process and manage basic 2 line orders or manage their inventory.
  • 1★ · around July 2026

    Not very helpful. Would not buy an inverter at this location - I came to buy a specific victron inverter-charger, but the man was not very knowledgeable and pricing was ridiculously overpriced compared to online stores.
  • 1★ · around May 2026

    I ordered a B-Stock Victron MultiPlus-II inverter/charger along with several other Victron items. The inverter arrived severely damaged — one corner was bent badly enough that the cover would no longer fit properly, multiple plastic pieces were broken inside the box, and the entire inside of the unit was covered in a thick layer of dust or cardboard residue. The large outer shipping box was completely undamaged, making it obvious the damage happened before shipping at the warehouse, not during transit. I contacted the company immediately. After months of unanswered emails and delayed responses
  • 3★ · around June 2026

    First time using this store,I was a walk in,but communication what my needs where with a phone call the day before. Was told they could accommodate me. with the items I wanted and they where on hand and available, it wouldn't be an issue with the cables I needed just to phone in the size and length the morning of,I did that. positive 11.5 feet red, the negitive 10feet black. New 300a fuse and holder and they explained what I was doing I would need at least a 9inch cable from the Batteries to fuse I agreed they made them which by the way took a little bit of time as well because they needed to
  • 5★ · around August 2026

    The customer service at Inverters R Us is fantastic! I had a failed Victron component in my RV electrical system and between technical support and customer service I was able to get my issue resolved quickly.
  • 5★ · around August 2026

    I started my project with AI, then I contacted Inverters R Us on the specs AI gave me to get a human perspective. The specs were good, but the helpful staff at Inverters R Us gave some advice to add another inline fuse. The shipping was fast, the set up was easy and I'm amazed at the amount of power this inexpensive change to my system created. The folk at Inverters R Us were helpful, friendly and easy to talk with. They even sent a follow up email.
  • 5★ · around August 2026

    I interacted with Bryan and am very satisfied. I ordered the wrong item initially (50 lb) and he was able to cancel the order and stop the shipment while package was on the way. He helped me find the right item and called me few times to make sure that I am satisfied. I usually go with amazon.com and their service is exellent but working with Bryan remind me what old service personalized services used to be ....

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • victron products 37
  • tech support 22
  • warranty 13
  • fast shipping 13
  • charge controller 6
  • ordering process 5
  • phone support 4
  • inverter programming 3
  • solar panels 2
  • lithium battery bank 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Reno

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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