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Solar Installer GuildUnited States · independent

The Inverter Store

Solar energy equipment supplier · Reno, NV

What the listing shows you

4.2★

44 Google reviews

What it doesn’t

20%

rated 1–2★

typical in Reno, 7%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 44 reviews

Rated 1–2★
20%
typical in Reno, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
30%
of the 44 reviews we hold

Its one and two star share is 13 points above the typical installer in Reno. Across Nevada, 12 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 44 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Reno, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Reno whose Google breakdown has been read, placed by its share of one and two star reviews. The Inverter Store is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026 · the company replied

    Drove from our of town to buy an inverter and was told i have to go online and have it shipped to an address that I don't have.

  • 2★ · around August 2025 · the company replied

    I bought a kit from the Inverter store four years ago. Four weeks ago I experienced flickering lights and my TV turning off. Through multiple test I determined that when the inverter fan turned due to internal heat there was a voltage drop from 144V to 39V AC. I sent a video to Andrew Frey the VP of the company. I talked to him on the phone and what it boiled down to was send it in for them to test and fix outside of their two year warranty, industry standard is five to ten years. The shipping I would pay both ways and parts alone made this financially impossible. I tried to get an idea as to

  • 1★ · around August 2024 · the company replied

    The Inverter Store sold me a non functional unit and wouldn't stand behind what they sell. Second time I've experienced problems with The Inverter Store. Inverters R US stand's behind the products they sell with great customer service.

  • 3★ · around August 2019 · the company replied

    Needed a little consideration on a $11k order, and they said too bad can't help. I am having to go the altE store or Wholesale solar instead. They really didn't seem to care. After owners response: I appreciate you as the vendor cannot influence the third party finance company. The solution I suggested was to buy the kit items separately so I could comply with the third party requirements, and use my ONE credit card. I asked if a coupon or something similar to offset the bundle discount. I was told to go to Facebook where a found a coupon that expired 4 days ago. Disappointed. I do appreciate

  • 5★ · around June 2026

    The Inverter was priced right. Mr. Cruz was very polite, professional and knowledgeable.

  • 5★ · around March 2026

    Wow, super cool experience. It’s easy enough fora DIYer like me to slap together components to store and use energy off-grid. It’s another thing to be sure you’re using the the best solution for your money. I needed to find the correct charge solution for the new solar panels and batteries on my boat. They took my call and a knowledgeable dude, I wish I recall his name took extensive notes of my system and made recommendations to me and into their system and then told me someone would look it all over to be sure it was the best solution and get back to me. That someone was Dylan and’s he calle

  • 5★ · around October 2025

    Timely Delivery My order showed up on the scheduled day. Everything was in working order and undamaged. It's encouraging to see a business that fulfills its commitments.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • stars 3
  • ship 3
  • tech support 3
  • pay 2
  • system 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
7 AM to 5 PM
Tuesday
7 AM to 5 PM
Wednesday
7 AM to 5 PM
Thursday
7 AM to 5 PM
Friday
7 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Reno

1–2★3★4★5★gauge 0–20%typical here, 7%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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