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Sol-Up Reno

Solar energy company · Reno, NV

What the listing shows you

4.9★

106 Google reviews

What it doesn’t

3%

rated 1–2★

typical in Reno, 7%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 107 reviews

Rated 1–2★
3%
typical in Reno, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 107 reviews we hold

Its one and two star share is 4 points below the typical installer in Reno. Across Nevada, 37 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 107 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Nevada ranking

No. 10 of the 32 rankable records in Nevada →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Reno, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Reno whose Google breakdown has been read, placed by its share of one and two star reviews. Sol-Up Reno is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026

    sales man was too worried about his other job to prepare for meeting had little to no information. Did not seam to care or know about the off-grid job I was there to talk to him about.
  • 2★ · around May 2026

    The sales guy Brandon was lovely and the company was very communicative and helpful through most of the process, but I've written several times over multiple months and never gotten my deposit back. (The HOA didn't approve the project, which legally they're not supposed to do, but there's not really any recourse other than suing your own HOA, a recipe for a miserable life.) It's been several years now and I've still never gotten my deposit back from Sol-Up. Plus their solicitation texts keep coming and keep coming, even if you reply "STOP" as it says to.
  • 1★ · around August 2023

    Call them instead of answering the phone he just pick up and hung up on me they don't want your business don't bother calling them
  • 3★ · around August 2023

    The person I worked with in person was wonderful and they answered all of our questions and I went into detail, from products used, durability, how they handle hiccups, how they handle conflicts, any relevant litigation, and user reviews. I weighed 3 different companies on all aspects of how business is done, and I chose Blue Raven, but it was really close. They used different products, but nearly everything else was the same. There were also several in depth reviews from Blue Raven from customers on performance at all stages that really cinched it for me that the company would stand by their
  • 5★ · around July 2026

    SolUp handled EVERYTHING from start to finish !! Adding solar is not just an easy task for a handyman; other than the skill and parts, there are is the building permit, the electric company permission and inspections from both. And, don't forget the HOA, if you have one. As mentioned, SolUp handles everything and keeps you advised at every step. And EVERY one of their employees was professional, polite, caring and educated in their particular expertise!!! I am located in Del Webb over in Somerset and every step of the process went just fine !! No more power interruptions for me, thanks to the
  • 5★ · around June 2026

    Just gonna say Matt Jaclin, you guys both rock and so did everybody else I contacted there even though I was a pain a little bit! Couldn’t ask for a better job done, if you need to use no me as a reference at any time! Iff somebody wants to talk to me, you’re welcome to have them email me or call me. Basic guy would just tell him listen to what Matt has to say and you’ll be rolling.
  • 5★ · around May 2026

    Our experience with Sol-Up Reno has been very posiiive. Our local contact, Matt, has been very friendly, informative, and professional. The solar installation went as planned with no delays or problems. The installation crew arrived as scheduled, completed their work quickly and left the worksite clean. We have had no problems and our solar installation, including the Tesla backup battery, is exactly what we wanted.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 18
  • responsive staff 11
  • installation team 9
  • quick installation 9
  • informative staff 5
  • electric bill reduction 4
  • span panel installation 4
  • installation speed 3
  • seamless installation 3
  • home solar system 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “providing top of the line products since 2009. Our foundation is engineering, and…”

Its website also mentions warranty and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, LinkedIn, X, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
9 AM to 2 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Reno

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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