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Simple Power

Solar energy company · Reno, NV

What the listing shows you

4.9★

116 Google reviews

What it doesn’t

3%

rated 1–2★

typical in Reno, 7%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 116 reviews

Rated 1–2★
3%
typical in Reno, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
9%
of the 116 reviews we hold

Its one and two star share is 4 points below the typical installer in Reno. Across Nevada, 39 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 116 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Nevada ranking

No. 8 of the 32 rankable records in Nevada →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Reno, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Reno whose Google breakdown has been read, placed by its share of one and two star reviews. Simple Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around October 2025 · the company replied

    This company is incompetent and left covers off inverters, didn't run loads to loads panel, never wired battery backup load panel, left open junction boxes with wires hanging out, left breakers out of the main. They are now refusing to finish the job by not running loads to the loads panel. I have to hire another company to finish their work on a PPA leased system. Simple Power abandoned us and left a mess to clean up at our expense. They sent 7 crews who never knew what the other crew didn't do and didn't care to bother to look. BEWARE OF THIS COMPANY DO NOT LET THEM TOUCH YOUR LOAD PANEL. IN
  • 1★ · around August 2023 · the company replied

    We purchased a 10.125kW solar system that included 27 "High Snow Load Rated" panels and an inverter. 100% of the panels failed in the first year. The warranty for these "High Snow Load" panels has an exclusion if you do not shovel the panels. My panels are located 30" above grade with sharp angle pitches. We shoveled half of the panels and they all failed. They declined to cover any of the panels under their "warranty" and recommended I file an insurance claim! Mike decided not to disclose his customer's ~15% loss experience on panels in place during 2017 and am sure they will not disclose the
  • 1★ · around August 2022 · the company replied

    I would leave negative 5 stars if I could! I am 89 years old white veteran living in America and I have never experienced such rudeness from this company. I am deeply flabbergasted and offended. I had a COPD exacerbation after conversing with these people, cost me a hospital stay and a fat bill that I absolutely have no money to pay for. I am going to write a letter to the authorities about this company. I can’t believe how unprofessional they are and they treated me so badly, i am a victim of this terrible company. Do not recommend.
  • 5★ · around August 2026

    Simple Power installed our solar array in 2017 on our Downtown Truckee home and have provided exceptional service ever since. We would highly recommend!
  • 5★ · around August 2026

    Simple Power provided excellent service. All the staff were friendly and professional. Krystal Gilman (director of service) was very communicative. Brian who did the installation of the micros was professional and timely and explained in detail what he had serviced. Callum was instrumental in helping set up the service and was more than helpful to facilitate the service of the micros. I would use them for service again and I highly recommend them.
  • 5★ · around July 2026

    We live in Fernley and had a great experience with Simple Power repairing our existing solar and Powerwall system. Krystal went out of her way to accommodate our schedule, and Isaiah was professional, knowledgeable, and great to work with while at our home. The entire process was smooth and stress-free. We will absolutely use Simple Power again and highly recommend them.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • polite staff 10
  • battery backup 10
  • tesla powerwall 7
  • inverter replacement 6
  • responsive staff 5
  • clean installation 3
  • car charger installation 3
  • friendly installers 2
  • customized system 2
  • solar panel maintenance 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “Simple Power - satisfied customers of over 10 years! Howard Olsen I have been working…”
  • Bonded

    “Simple Power is a fully licensed, bonded, and insured electrical contractor…”
  • Licensed

    “Services Simple Power provides licensed electrical services across…”

Its website also mentions free estimate, insured and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram, YouTube and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Reno

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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