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Solar Installer GuildUnited States · independent

Solaflect Energy

Solar energy company · Norwich, VT

What the listing shows you

5.0★

75 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Vermont, 0%

Newest review held

Sep 2023

no held review in 3 years

Google's rating breakdown · all 75 reviews

Rated 1–2★
0%
typical in Vermont, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
92%
of the 75 reviews we hold

Its one and two star share is level with the typical installer in Vermont. Across Vermont, 14 of the 28 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 75 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Vermont, on one axis

0% rated 1–2★45%

Each mark is one company we hold in Vermont whose Google breakdown has been read, placed by its share of one and two star reviews. Solaflect Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 5★ · around September 2023 · the company replied

    We recently purchased a home with two Solaflect trackers and have been so impressed by their customer and technical support. They reached out right away and sent out a service technician to give us a tour of the system, and were incredibly helpful in guiding us through the setup with our utility company. Recently, the WiFi to our panels dropped unbeknownst to us, and they quickly sent an email asking us to check on the connection. When we weren't sure just what to check, they sent a service technician out the next day. Jim was prompt, kind, and very helpful in quickly restoring the connection

  • 5★ · around September 2021 · the company replied

    The Solaflect people were flexible and imaginative in planning and in doing our site work. The installation was done thoughtfully and thoroughly, including clean-up. The system works perfectly, and follow-up by the staff has also been excellent. I have had solar systems in two other homes and this one is superior in all ways. It's also worth mentioning that each and every person we worked with from Solaflect was considerate, knowledgeable, and a joy to have around. Five stars are not enough.

  • 5★ · around September 2021 · the company replied

    We love our Solaflect tracker! It performs well in all seasons, and produces almost as much electricity as our household uses, even after we installed a heat pump. The Solaflect team is great, and has served us well since 2014.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable team 14
  • solaflect tracker 12
  • electricity production 8
  • kind staff 5
  • energy cost reduction 5
  • power output 3
  • installation team 3
  • renewable energy objectives 3
  • carbon footprint reduction 3
  • small footprint 2
  • responsive team 2
  • pv solar 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • Google also lists this company under electrical, general contracting and windows.

When they say they are open

Sunday
Closed
Monday
8 AM to 6 PM
Tuesday
8 AM to 6 PM
Wednesday
8 AM to 6 PM
Thursday
8 AM to 6 PM
Friday
8 AM to 6 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Vermont

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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