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Solar Installer GuildUnited States · independent

SolarTime, Inc

Solar energy equipment supplier · Garden Grove, CA

What the listing shows you

4.4★

7 Google reviews

What it doesn’t

14%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2022

no held review in 4 years

Google's rating breakdown · all 7 reviews

Rated 1–2★
14%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 7 reviews we hold

Its one and two star share is 13 points above the typical installer in California. Across California, 332 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 7 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. SolarTime, Inc is in the highlighted group.

What reviewers said

  • 1★ · around August 2020

    Solar install went well, however the system is no longer working and Solartime is not answering their phones .I have placed over 50 calls - one of which was answered and then I was promptly hung up on when I told the lady I needed Warranty work... other wise 5 calls over the past 2 weeks every day and nada... nothing. I have another contractor coming out that is costing me over $800 to fix what Solartime gave me in writing... something called a warranty that is utterly useless. In hindsight you pay for what you get.... and in this case its probably best to go with a company that has been in bu

  • 5★ · around August 2022

    Best in providing solution, service and reasonable price I had my solar panels installed in June 2021. The installation team was very efficient and professional. The installation was done in just one day. I purchase the system and the price is very competitive. So far, I am happy with the services from Solar Time.

  • 5★ · around August 2019

    Get the lowest loan rate, quick approved. All of the processing was perfectly fast and done in the best working. Thanks a lot, high recommend to any one looks for a Solar system.

  • 5★ · around August 2018

    Solartime has an excellent customer service with great programs for us to save on home energy. The job was done without any further expectation. The installers are super nice, they helped us to trim down our trees without asking for additional charges. Highly recommend this company ^_^

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 3
  • solar installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “law and provide a 10-year workmanship warranty on our systems. We also have a PV…”

Its website also mentions free estimate and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in California

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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