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Solar Installer GuildUnited States · independent

SunMaxx Solar

Solar energy equipment supplier · Ithaca, NY

What the listing shows you

3.6★

18 Google reviews

What it doesn’t

33%

rated 1–2★

typical in New York, 2%

Newest review held

May 2026

newest held review 3 months old

Google's rating breakdown · all 18 reviews

Rated 1–2★
33%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
6%
of the 18 reviews we hold

Its one and two star share is 31 points above the typical installer in New York. Across New York, 16 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 18 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. SunMaxx Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    Absolutely the worst customer service in my dealings with any company, been in business 40+ years and never had service like that. Not what they promised, been waiting for a few parts for over a year now, would not recommend them at all, performance wise, thumbs down. Never would recommend this company

  • 1★ · around August 2024

    Purchased a system from them years ago.. now it doesn't seem there is anyone working there a more yet they give the appearance of being open. This is probably someone's tax shelter at this point. Don't even bother with them, this place is a sham

  • 1★ · around August 2024

    Very poor customer service and support. A product is only as good as the support you get when needed. Think twice before buying products from them.

  • 4★ · around May 2026

    I ordered a "16 Gallon Solar High Temperature Expansion Tank" and a "Solar Expansion Tank Mounting Kit for 3/4 Inch Expansion Tank". After a few rounds, a guy was involved w my order and I got what was needed. They may not have the best front end staff to answer phones, but they do have an extensive inventory, and all of us Solar hot water people need to support these guys. In Maine the democrats have gone out of their way to kill solar EV, and they killed off the entire solar hot water sector. Not very green, for people that have a delusion that they are green supporters. I am glad SunMaxx so

  • 5★ · around August 2024

    I recently purchased a SunMaxx Solar water heater, and I couldn't be happier with my investment. The installation was straightforward, and it has been working flawlessly for the past six months. Not only am I saving money on my energy bills, but I'm also reducing my carbon footprint. The system is efficient, and I love the fact that it's environmentally friendly. Highly recommended!

  • 5★ · around August 2018

    Great experience with SunMaxx. We needed a large non-pressure buffer tank for a large solar space heating system we were doing on our home. The sales and support people were easy to speak with and well-informed on the product. They were unsure on a couple of questions I had about technical specifications, but they got together with one of the engineers and got back to me with the answers that same day. The tank arrived pretty quickly (freight shipment takes some time in my experience), was well packaged, in pristine condition - and hooking it up went smoother than i had hoped. Will definitely

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 6
  • phone 2
  • saving 2
  • system 2
  • support 2
  • shipping 2
  • solar hot water 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “commercial solar systems worldwide since 2006. Why Us? Since 2006, we’ve…”

Its website also mentions warranty, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on LinkedIn, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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