Skip to content
Solar Installer GuildUnited States · independent

SunPower®

Solar energy equipment supplier · Austin, TX

What the listing shows you

1.5★

15 Google reviews

What it doesn’t

87%

rated 1–2★

typical in Texas, 2%

Newest review held

Mar 2026

newest held review 6 months old

Google's rating breakdown · all 15 reviews

Rated 1–2★
87%
typical in Texas, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
20%
of the 15 reviews we hold

Its one and two star share is 85 points above the typical installer in Texas. Across Texas, 5 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 15 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Texas, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Texas whose Google breakdown has been read, grouped by their share of one and two star reviews. SunPower® is in the highlighted group.

What reviewers said

  • 1★ · around March 2026

    Tried to cancel my annual subscription to their monitoring service. Got shuffled between three different agents over a 45 minute period before I was finally successful. Pretty bad customer service.

  • 1★ · around February 2026

    The only way to post a review is to give a star. This company doesn’t deserve any stars. This is also the address that comes up for Sunstrong management, which took over Sunnova. STAY FAR AWAY!! They do not care about their customers. I am fully in contract to sell my dad’s house, and for 3 weeks I have been trying to get a transfer started. They do NOT respond to emails, the customer service is a nightmare, and the agents actually laugh at you, audibly, when you ask for a supervisor, then tell you the supervisors are too busy to talk to you. They are going to cost me the sale of the house as

  • 1★ · around February 2026

    I have not had any solar production since July, yet I continue to be billed every month as if my system is working. On top of that, they increased my monthly amount without explanation and added fees that were never disclosed or justified. Customer service is a nightmare. It takes hours just to get someone on the phone, and when you finally reach a representative—who I am always polite and respectful to—you are transferred repeatedly or disconnected. You will never speak to a manager, no matter how many times you ask. Despite submitting multiple service requests and making over 10 calls, no te

  • 5★ · around August 2021 · the company replied

    Great team focused in making solar as assessable, enjoyable, and easy to use as possible for home and business owners.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 3
  • money 2
  • information 2
  • management 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty, free estimate and established, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Tuesday
    6 AM to 7 PM
    Wednesday
    6 AM to 7 PM
    Thursday
    6 AM to 7 PM
    Friday
    6 AM to 7 PM
    Saturday
    7 AM to 4 PM

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers in Texas

    1–2★3★4★5★gauge 0–20%typical here, 2%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run SunPower®?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing