Skip to content

SunStor Solar

Solar energy company · Oroville, CA

What the listing shows you

4.0★

93 Google reviews

What it doesn’t

26%

rated 1–2★

typical in California, 1%

Newest review held

Sep 2022

no held review in 4 years

Google's rating breakdown · all 93 reviews

Rated 1–2★
26%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 93 reviews we hold

Its one and two star share is 25 points above the typical installer in California. Across California, 172 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 93 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. SunStor Solar is in the highlighted group.

What reviewers said

  • 1★ · around September 2022

    I am suspicious of the 5 star reviews on here. They seem to all have been written around the same time. Also a red flag because there are no 2,3,or 4 star reviews. Either 5 stars or 1 star. My husband and I are giving them a resounding 1 star!! We wish we could give negative stars. We also wish we had read reviews before we signed anything with SunStor Solar. Our experience is similar to so many on here. We have had panels on our roof and a battery,etc installed on our house since July 13, 2021. We were told it needed to be inspected by the city. We have yet to see anyone from the city. My hus
  • 1★ · around September 2022

    I got my solar installed more than 2 years ago and it has been the worst experience with this company I been paying for my solar to the financing company and then allso paying the electric company because the company’s agents are negligent and I been trying to get in touch with the office for over 6 months and they don’t even called back.
  • 1★ · around September 2022

    Still waiting for SunStor to contact pg&e w the pto info!! Avoid this company at all costs!
  • 5★ · around September 2021

    Sonia and Will at Sunstor Oroville have both been open, helpful, accurate, and honest as I have considered and gathered information about a home generator system. I can recommend them highly and without reservation.
  • 5★ · around September 2021

    Great people and friendly customer service.
  • 5★ · around September 2021

    I really enjoyed working with this company. They were very helpful in each step of our solar journey. I would recommend using SunStor solar for anyone interested in using solar. I reached out to Josh and he was easy to reach and responded to my questions.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 13
  • contract 6
  • answering questions 6
  • work quality 5
  • polite crew 4
  • fast installation 3
  • saving money 2
  • thoroughness 2
  • solar journey 2
  • on time 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers in California

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run SunStor Solar?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing