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Solar Installer GuildUnited States · independent

Trinity Solar

Solar energy company · Chester, NY

What the listing shows you

4.6★

299 Google reviews

What it doesn’t

8%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 299 reviews

Rated 1–2★
8%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
88%
of the 299 reviews we hold

Its one and two star share is 6 points above the typical installer in New York. Across New York, 73 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 299 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Trinity Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2026

    If negative stars were possible, Trinity and their representative Dominick would earn a solid negative five. The individual they sent to my home, Dominick, arrived unshaven, smelling like he hadn’t showered in days, and presented himself in a completely unacceptable manner for someone representing a company. Every question I asked was met with a lie. When I asked whether they were a NYSERDA Platinum installer, he immediately said yes — but when questioned further, he became angry and defensive. His behavior was dishonest, unreliable, and unprofessional. When I asked to speak with his superviso

  • 1★ · around July 2026 · the company replied

    Trinity sales person may get you easily, but not their service. Stay away from this firm.

  • 1★ · around July 2026 · the company replied

    The disaster continues as i make attempts to have troubleshooting done on our four month old solar system. Trinity Solar is hell bent on not sending anyone ( 20 minutes away) to look at the problem. I usde the word "disaster " as it quantifies the experience my family and I endured during the installation and now after the installation in order to obtain service. Although the Solar Edge software is indicating the daily amount of KWH generated each day, what is going into the NET meter is consoderably less each and every day. I conclude there is a standing offset built into the software but not

  • 3★ · around August 2020 · the company replied

    Salesperson assured no out of pocket costs and yet the town permit still sits unpaid. Also we never got the referral bonus we were promised. All lies.

  • 5★ · around August 2026 · the company replied

    Guys were fast, efficient clean. It looks great. my sales person Dominic was unbelievable answered. Every question was with me the whole way on any questions I had it was because of him I used Trinity.

  • 5★ · around August 2026

    Dealing with Trinity Solar has been a great experience. My salesman, John Iacono, has been fantastic. He spent a great deal of time with me explaining all the benefits of solar. He answered every question that I had. You would think that once a sale is done, the salesperson we disappear. That is definitely not the case with John. He has been an active participant all the way up through the installation. In fact, he showed up the day of installation just to make sure that things were going smoothly. To that note, the installation process was flawless. There was a total of seven people who worke

  • 5★ · around August 2026

    I had an excellent experience working with John Iacono from Trinity Solar. Before speaking with John, I had dealt with three other solar companies and never felt completely comfortable moving forward. From the beginning, John was different. He answered every question I had and took the time to break everything down in simple terms that I could actually understand. His communication, professionalism, patience, and knowledge really stood out. By the end of our conversation, I felt so comfortable and confident in what he was explaining that moving forward became an easy decision. I never felt lik

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • answering questions 60
  • solar installation 32
  • smooth process 19
  • knowledgeable team 19
  • installation crew 12
  • responsive staff 10
  • quick installation 7
  • knowledgeable consultant 6
  • professional crew 4
  • experienced staff 4
  • electric bill savings 3
  • electrical box upgrade 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “save with solar Present payment and financing options Let you know which incentives may be…”

  • Warranty

    “and we’ll be here to honor your warranty for the lifetime of your roof or…”

  • Free estimate

    “with a home solar power system. Get a free consultation SERVICES Premium solar and roofing…”

  • 24/7 availability

    “problem with your roof, we’re on call 24/7. No really—if you find a leak at 3…”

  • Established

    “a Top Solar Contractor 12 times since 2012 What our customers say “We decided to…”

  • Years in business

    “and roofing installed by experts For over 30 years, Trinity Solar has provided custom…”

Elsewhere

  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on LinkedIn, X, Instagram, YouTube and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 7 PM
Wednesday
9 AM to 7 PM
Thursday
9 AM to 7 PM
Friday
9 AM to 7 PM
Saturday
9 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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