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Solar Installer GuildUnited States · independent

Unbound Solar Warehouse

Solar energy equipment supplier · Mt Shasta, CA

What the listing shows you

2.3★

3 Google reviews

What it doesn’t

67%

rated 1–2★

typical in California, 1%

Newest review held

Sep 2023

no held review in 3 years

Google's rating breakdown · all 3 reviews

Rated 1–2★
67%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 3 reviews we hold

Its one and two star share is 66 points above the typical installer in California. Across California, 27 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 3 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Unbound Solar Warehouse is in the highlighted group.

What reviewers said

  • 1★ · around September 2022

    Called for price on 4 panels,good price,told they had them in stock,said they were open until 5.iI drove 150 miles arrived at 4:15 and they are closed.call back next day and I was told they required 24 hour notice to pick up the 4 panels and would be charged a $290.00 pick up fee.

  • 1★ · around September 2022

    can't get any help or they call it "advicement" but if you say you want help on a new system they say, go to our website, fill out the form and someone will get back you in 3-5 days.... great for them they are so busy they can't help new customers on the phone. Lost sales here... on to the next shop...

  • 5★ · around September 2023

    I purchased our 5.5kW system early last summer to ensure that all the parts would arrive in the Fall when I had time to do the install. Everything arrived intact and the install was straight forward even though this was my first solar install. The system went live at the end of November and has been operating flawlessly. Here in Boise, generation in December and January is pretty meager due to inversions and cloud cover. February and so far this March has been a lot better and I've had a couple of 30+ kWh days and, as the sun angle improves, I'm getting as much as 5.9 kW peak output.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “have to do it alone. Wholesale Solar, est. 1998 More than wholesale: design + support…”

  • Years in business

    “as we have for homeowners for more than 20 years. See Why We're Different → The…”

  • Licensed

    “instructions — and you hire a licensed electrician for the final connection…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

Other installers in California

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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