5 Star Energy Pros
Solar energy company · Vallejo, CA
What the listing shows you
1.6★
7 Google reviews
What it doesn’t
86%
rated 1–2★
typical in California, 1%
Newest review held
Aug 2024
no held review in 2 years
Google's rating breakdown · all 7 reviews
- Rated 1–2★
- 86%
- typical in California, 1%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 0%
- of the 7 reviews we hold
Its one and two star share is 85 points above the typical installer in California. Across California, 7 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 7 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in California, on one axis
48%
13%
10%
13%
15%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. 5 Star Energy Pros is in the highlighted group.
What reviewers said
1★ · around August 2024
These guys owe me $30,000 from a sale to a close friend that they didn’t finish the install. I had to and passed the inspection. They never paid me for my sale or work and now I’m gonna have to file and get a criminal embezzlement case started due to the nature of the evidence uncovered. I’ve given them multiple chances to pay but Joffre Bolta went into hiding ignoring calls and Matthew Gee the same thing. They have no money. They steal money from people who have sales and never pay them. This is a bigger case then people realize and if I’m not paid in 30 days I’ll be starting some serious leg
1★ · around August 2023
Warning! Do not do business! I am sad to write this review after the original post. If I have another chance to pay more and go with a known company... I will! They say you pay for what you get! Joffrey was there in the beginning, but when something was wrong, customer service did not existed. My Inverter stopped working since 1/1/23, 6 months of back and forth texting, and it takes weeks to reply giving hopes that things can still be done. I've spent 6 months of chasing from promises from both Joffrey and Matt, who continue to tell me they are waiting for Solaredge to send a new Inverter... w
1★ · around August 2022
Spent 5 months of bad communication attempting to get a project through for a homeowner. 5 star solar pros no showed on 2 different dates and then basically forced a cancelled project. Matthew won’t text you back for days and when he does it’s short and didn’t answer any questions. Terrible customer service.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- court 2
- communication 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Elsewhere
- It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- 7 AM to 11:30 PM
- Monday
- 7 AM to 11:30 PM
- Tuesday
- 7 AM to 11:30 PM
- Wednesday
- 7 AM to 11:30 PM
- Thursday
- 7 AM to 11:30 PM
- Friday
- 7 AM to 11:30 PM
- Saturday
- 7 AM to 11:30 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Island Energy2.8★ · 4
- Solar Optimum Benicia4.2★ · 49
- Full Service Electric LLC5.0★ · 1
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers in California
- CompanyRating breakdown1–2★Newest review held
Baker Home Energy
4.8★ · 3,056 reviews · Escondido, CA
4%
Newest held review this monthEnergy Service Partners
4.3★ · 1,845 reviews · Torrance, CA
15%
Newest held review this monthSunPower®
4.5★ · 1,572 reviews · Richmond, CA
10%
Newest held review 4 months oldSemper Solaris
4.8★ · 1,572 reviews · Lakeside, CA
4%
Newest held review this monthSolar Negotiators
4.7★ · 1,528 reviews · Fresno, CA
5%
Newest held review this monthFreedom Forever
4.1★ · 1,460 reviews · Temecula, CA
20%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
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