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BYLD Solar

Solar energy company · Charlotte, NC

What the listing shows you

4.4★

91 Google reviews

What it doesn’t

14%

rated 1–2★

typical in Charlotte, 7%

Newest review held

Apr 2026

newest held review 4 months old

Google's rating breakdown · all 91 reviews

Rated 1–2★
14%
typical in Charlotte, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
52%
of the 91 reviews we hold

Its one and two star share is 7 points above the typical installer in Charlotte. Across North Carolina, 32 of the 130 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 91 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Charlotte, on one axis

0% rated 1–2★25%

Each mark is one company we hold in Charlotte whose Google breakdown has been read, placed by its share of one and two star reviews. BYLD Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around April 2026 · the company replied

    Edited again in 2026. I have been monitoring the system and noticed 4 of my 22 panels are putting out 0w. After already having 3 inverters for 6 panels replace previously I think I need another 2 inverters checked and replaced. But every number I had for byld either is disconnected or goes to voicemail saying they will get back to me. I have called several times over the last 6 months and have never gotten a response back. I am disappointed in the long term customer support from this company. I am now trying to figure out repairs without relying on byld. Byld did a great job doing the install
  • 1★ · around February 2026

    Solar panel install was awesome! Every issue I’ve had was addressed in a timely manner. Until last year, when I noticed some slight water damage on my ceiling. Originally thought it was a roof problem reached out to my insurance agency. They had someone come out to assess the damage. It was brought to my attention that when installing the solar panels they damaged some of the shingles and that resulted in our water damage. Tried reaching out to the supposed “owner” Cody and he said he was going to have someone come out. Months later every attempt to contact him was unsuccessful. I just want an
  • 1★ · around October 2025

    DO NOT TRUST THIS COMPANY!!! They told me that my power bills would substantially lessen before I signed up for these. My bills have stayed the same PLUS I am paying for these panels that do NOTHING. I left a review a few months ago, that now I can’t seem to find, they called me, and tried to act like I don’t understand how HVAC works and that “of course bills will be higher in the summer” yeah, obviously. But my power bills shouldn’t be $300/month when I have solar panels that they said would save me about 70% per month. They refuse to tell me the cancellation policy when I ask, I’ve asked mu
  • 5★ · around August 2025

    I have to tell you if you truly want a professional roof job make sure you reach out to this company Dale, who is the project supervisor went above and beyond to make sure everything was done perfectly. Well it was the best cleanup job of work I have ever seen they truly showcase their professionalism And their detail to work. Their work ethic was far above. Anybody else I have ever seen if you truly want a job that goes above and beyond and they really take care of the customer. Please make sure that you reach out to them today. You will not be disappointed
  • 5★ · around August 2025

    Byld Solar did an amazing job installing my solar panels! The team was professional, efficient, and respectful of my property. The work was high-quality, and the whole process was smooth from start to finish. Highly recommend!
  • 5★ · around August 2025

    We had a great experience from beginning to end. The entire process was handled smoothly and we had to do very little. We’re very pleased with our solar panels!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 17
  • smooth process 5
  • clear explanations 4
  • install team 3
  • informative staff 3
  • solar explanation 3
  • prompt communication 2
  • focused team 2
  • quick installation 2
  • easy to answer questions 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It posts on Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
9 AM to 5 PM
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
8 AM to 2 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Charlotte

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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