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Solar Installer GuildUnited States · independent

ION Solar - North Carolina

Solar energy company · Durham, NC

What the listing shows you

4.1★

123 Google reviews

What it doesn’t

22%

rated 1–2★

typical in North Carolina, 2%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 123 reviews

Rated 1–2★
22%
typical in North Carolina, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
57%
of the 21 reviews we hold

Its one and two star share is 20 points above the typical installer in North Carolina. Across North Carolina, 23 of the 130 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in North Carolina, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in North Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. ION Solar - North Carolina is in the highlighted group.

What reviewers said

  • 1★ · around November 2025

    I would love to give this company a negative amount of stars. Overall, initial setup, installation, and ongoing support post installation are all crap and I urgently suggest you look elsewhere. I have never regretted a decision until I began working with them. Would have canceled, but I was threatened in order to proceed as they would not let me out of the contract despite being lied to and misled by their door to door salesman.

  • 1★ · around August 2025

    Overpowered by squirrels. The solar panels started out fine but now 4 years later squirrels have moved in and caused a lot of damage. When they came out to assess the damage none of it is covered under warranty and I “should have had critter guards” this is the first I’m hearing about it since I am not a solar panel expert. Now I have to cover the cost of getting rid of the squirrels, adding the critter guards, fixing the roof for the new leak after the team came out to inspect which is also being blamed on the squirrels, and then I have to pay to replace the panels to get them working again.

  • 1★ · around August 2025 · the company replied

    If I could do zero stars, I would. In my experience, after 2 years with the panels, I have doubled my utility costs. Still have an electric bill and paying for the loan on the panels. Duke and Ion play a fun game of blame the other company, and the customer is stuck in the middle with no recourse.

  • 5★ · around June 2026

    What stood out most was how patient the technicians were. My kids kept asking questions while they worked and they actually responded with smiles instead of getting annoyed. The installation looks neat from outside too, not messy like some setups I’ve seen nearby. Happy with the decision so far.

  • 5★ · around August 2024

    Had a great talk with Eylan and he gave me a lot of information and broke it down piece by piece and made it easy to understand and he answered all of my questions right in the spot and he is really knowledgeable on solar and overall a really nice guy ION solar has a great guy in Eylan

  • 5★ · around August 2024

    I am delighted with the service I received from Julio Villegas and would highly recommend him to anyone needing a knowledgeable, dedicated, and personable sales representative with ION SOLAR. He is a true asset to his team and a shining example of excellence in customer service.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • quick installation 10
  • easy process 8
  • responsiveness 6
  • installation team 6
  • responsive staff 6
  • inspection appointments 5
  • installers 5
  • easy to work with 3
  • regular updates 3
  • informative staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “LLC offers you some of the best financing options available in the solar industry. Our…”

Its website also mentions warranty, free estimate, established, better business bureau and licensed, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
10 a.m. to 6 p.m.
Tuesday
10 a.m. to 6 p.m.
Wednesday
10 a.m. to 6 p.m.
Thursday
10 a.m. to 6 p.m.
Friday
10 a.m. to 6 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in North Carolina

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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