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NeRD

Solar energy company · Scottsdale, AZ

What the listing shows you

4.2★

434 Google reviews

What it doesn’t

19%

rated 1–2★

typical in the Cave Creek area, 12%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 434 reviews

Rated 1–2★
19%
typical in the Cave Creek area, 12%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
96%
of the 434 reviews we hold

Its one and two star share is 7 points above the typical installer in the Cave Creek area. Across Arizona, 51 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 434 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Cave Creek area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the Cave Creek area whose Google breakdown has been read, placed by its share of one and two star reviews. NeRD is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    Got them on the phone long enough to charge me $200 to set up my account, then they ghosted me for the inverter replacement. I’ve been waiting for weeks, regularly calling and emailing their office staff and support on a common thread. I don’t want to deal with a company this unreliable.
  • 1★ · around June 2026

    If I could give Nerd Power zero stars, I would. They don’t deserve even one star. My experience with this company was extremely disappointing. From start to finish, the level of professionalism was far below what anyone should expect from a solar company. Communication was poor, promises were not followed through on, and there seemed to be very little accountability when issues arose. I dealt with Gabe Kane during the process and was left frustrated by the lack of follow-up and commitment to resolving concerns. The company talks a good game when they’re trying to make a sale, but in my experie
  • 1★ · around June 2026

    Are these guys still in business? I've been trying to get ahold of them for over two months to have some warranty work completed. They acknowledged the issue in early April but won't confirm next steps. The phone rings until it goes to a voice mail, nobody returns my calls.
  • 3★ · around August 2023 · the company replied

    Their sales department was great…the install was quick. They severely lack in communication and customer service. Had to follow up a lot to get things done and understand where the project stood. I give the customer service a 0.
  • 5★ · around December 2025

    Great company and amazing people behind the scenes. Shout out to Ronda & Aaron for their help!
  • 5★ · around August 2025 · the company replied

    Nicely done, clean and quick, crew was amazing and I will definitely recommend to everyone I can. I knew in my gut I should have never gotten Solar or new roof . Insurance went up, solar costs will go up. Should have went with my gut. Bad move for my retired Life extra expense’s. I will have to sell my house in the foreseeable future,. Hard lesson learned.
  • 5★ · around August 2024 · the company replied

    Jay Turner was an excellent presenter, he really made me feel like apart of the nerd power family.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 25
  • courteous staff 21
  • informative staff 19
  • kind staff 19
  • smooth process 17
  • energy efficiency 17
  • insulation 9
  • roof installation 5
  • saving money on electric bill 4
  • clear communication 4
  • panel installation 3
  • no pressure sales 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Licensed

    “From Tesla-certified technicians to licensed engineers, our team brings decades of…”

Its website also mentions established, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
9 AM to 4 PM
Tuesday
9 AM to 4 PM
Wednesday
9 AM to 4 PM
Thursday
9 AM to 4 PM
Friday
9 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Cave Creek

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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