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Solar Installer GuildUnited States · independent

Purelight Power of Spokane

Solar energy company · Spokane Valley, WA

What the listing shows you

4.4★

58 Google reviews

What it doesn’t

14%

rated 1–2★

typical in Washington, 3%

Newest review held

Nov 2025

newest held review 10 months old

Google's rating breakdown · all 58 reviews

Rated 1–2★
14%
typical in Washington, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 25 reviews we hold

Its one and two star share is 11 points above the typical installer in Washington. Across Washington, 20 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 25 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Washington, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Washington whose Google breakdown has been read, grouped by their share of one and two star reviews. Purelight Power of Spokane is in the highlighted group.

What reviewers said

  • 1★ · around November 2025

    Solgen Power, now known as Purelight, is an overpriced, pressure sales company. They have been and are currently in lawsuits for deceptive contracts and egregious contract terms. I wish I could go back in time and never do business with this outfit. I now need a new roof (which they inspected and should have NEVER put panels on per the 3 roofing company’s I had look at it) and now they refuse to come out and remove and replace the panels stating they are too busy. Research thoroughly before signing contracts. I wish we had.

  • 1★ · around September 2025

    RUN! We just had our roof redone, after waiting almost 6 months for purelight to send an installer to detach our panels. We couldn't even get scheduled until they got paid first (over 5k). After waiting a few months to get scheduled we …

  • 1★ · around September 2025

    tailgating people while you’re doing work out of state is one heck of a business model!

  • 5★ · around November 2025

    We had a. Ice chat with Gabriela. She educated as well with this so called ’Solar Panel Power’. She was very patient and gave us an excellent service. All our questions were answered. Thank youGabriela

  • 5★ · around November 2025

    🎃 Had an amazing experience from start to finish! Jeff as the salesman that has helped us with getting the project rolling, and then Gabriela helping me with the last steps of getting hooked up with monitoring our system - just all amazing!! Thank you guys for everything!! 👻 …

  • 5★ · around October 2025

    Overall great experience from through the whole install process.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 10
  • sales representative 5
  • install crew 5
  • thorough staff 5
  • mannerly staff 4
  • power bill reduction 4
  • not pushy 3
  • smooth process 3
  • responsiveness 2
  • panel installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions financing, warranty and 24/7 availability, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on Pinterest, Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers in Washington

    1–2★3★4★5★gauge 0–20%typical here, 3%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

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    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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