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Solar Installer GuildUnited States · independent

The Solar Store

Solar energy system service · Tucson, AZ

What the listing shows you

4.7★

275 Google reviews

What it doesn’t

5%

rated 1–2★

typical in Tucson, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 279 reviews

Rated 1–2★
5%
typical in Tucson, 2%
Posted an update
3 weeks ago
the company posting to its own Google profile
Replies to reviewers
81%
of the 279 reviews we hold

Its one and two star share is 3 points above the typical installer in Tucson. Across Arizona, 126 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 279 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Tucson, on one axis

0% rated 1–2★15%

Each mark is one company we hold in Tucson whose Google breakdown has been read, placed by its share of one and two star reviews. The Solar Store is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around March 2026

    I'm glad others have had a good experience, but the current staff has been completely unprofessional and incapable. Service technician wasted entire service call walking back and forth to his truck (I have video) and accomplished nothing, yet billed for service not rendered. Company has repeatedly failed to return calls from vendor (Enphase) to follow up on open case. Supervisor Jeff lied to my face and assured me he'd get to the bottom of it, then simply dropped the matter without follow-up. Repeated calls and emails to admin staff have gone unanswered. Seemingly just another sketchy Solar ou

  • 1★ · around August 2025

    Boy I sure wish there was a way to leave -5 stars! How do you guys sleep at night? You're going to try to sell solar to people which is a great idea and could save the world one day potentially but then again you turn around and make everything worse than ever how is that possible and how big are your egos and paychecks? you guys are absolute frauds I sure hope you make things right for people. People were promised that their bills would be significantly decreased or even just a little bit and so far none of that has happened and it's been nothing but a nightmare to deal with you. Still waitin

  • 1★ · around August 2024

    After much deliberation and thought, I am choosing to leave an honest review of my experience with this company. At this time, I would not recommend the Solar Store for completing your solar project. Background: We started the initial plans for our 2nd project with this company in the spring of 2023. Our first project with them had it's own hiccups but with the promise of them making it right we chose to trust and start another project. Final plans and agreement was signed in summer of 2023 and the Solar Store agreed this project would not be an issue to complete within the calendar year. I wr

  • 3★ · around August 2023 · the company replied

    Getting ahold of them and then getting a response is very difficult.

  • 5★ · around August 2026

    Nick arrived exactly on schedule and was very thorough and identified the problems I was having. He clearly explained and showed me the problems and the solutions. He got my system working correctly with clear paths forward.

  • 5★ · around August 2026

    Emilio was a great Tech. And took care of care of everything in a timely manner

  • 5★ · around August 2026

    Great people and a great place to do business with. Very professional and courteous!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • professional technician 27
  • inverter installation 15
  • warranty 6
  • solar system repair 5
  • personable staff 4
  • knowledgable rep 3
  • response time 3
  • low electric bills 2
  • micro inverters 2
  • solar tube installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Free estimate

    “your solar journey by requesting a free estimate from The Solar Store – give us a call…”

  • 24/7 availability

    “of annual staff training 24 hour emergency service Maintenance agreements available…”

  • Years in business

    “With a robust team that boasts over 60 years of combined experience, we're not…”

  • Better Business Bureau

    “receive the following benefits: An A+ Rating with the BBB, which we have been…”

  • Licensed

    “price, and expected ROI. Step 3 Our licensed technicians will provide…”

Its website also mentions established and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Angi and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on TikTok, YouTube, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 3 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Tucson

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run The Solar Store?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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