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Go Solar Group

Solar energy company · Sparks, NV

What the listing shows you

4.5★

32 Google reviews

What it doesn’t

13%

rated 1–2★

typical in the Reno area, 7%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 32 reviews

Rated 1–2★
13%
typical in the Reno area, 7%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
9%
of the 33 reviews we hold

Its one and two star share is 6 points above the typical installer in the Reno area. Across Nevada, 19 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 33 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Reno area, on one axis

0% rated 1–2★25%

Each mark is one company we hold in the Reno area whose Google breakdown has been read, placed by its share of one and two star reviews. Go Solar Group is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2025

    I been trying to get someone to answer and they won't return calls or accept calls
  • 1★ · around August 2022

    Go Solar was and is very on top of it when it comes to selling solar panels. They installed mine a couple of years ago and for the last two months I've been trying to get anyone on the phone to talk about coming to my house to make sure they're working properly. I don't normally do this but nobody will call me back. I've gotten text messages from Daoud who for some reason wants to sell me solar panels, when I told him I was looking for service on the panels I already bought from Go Solar, he did not respond. I also received a text giving another company's phone number who is their service prov
  • 2★ · around August 2020 · the company replied

    No call no show for the initial appointment. I reached out to the salesman via text 30 minutes after the scheduled appointment, not the other way around. A simple call from him to reschedule would have been fine. He did offer to reschedule during the text conversation, but I declined. The final assessment was offered by email per my request. Received a follow-up call from the VP over sales the following day. We both left messages.
  • 5★ · around August 2022

    Installed very professionally. Technicians were professional at all times. I love the neatness of the work. GSG has always answered any questions I have had. I would use GSG again for sure!!
  • 5★ · around August 2022

    These guys are spot on, nearly 2 years in and this system is flawless.
  • 5★ · around August 2022

    👍 very good experience, More than expected.. thanks James Lattimore... …

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 5
  • solar panels 5
  • technician 3
  • communication 3
  • talk 2
  • honesty 2
  • problem resolution 2
  • courteous staff 2
  • solar consultant 2
  • friendly installers 2
  • happy 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Reno

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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